Customer Support

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CUSTOMER CARE

How can we help you today?

Pulse Check support is available for account questions, technical issues, check-in assistance, reminders, emergency contacts, alerts, subscriptions, and general questions.

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support@pulse-check.com

For technical help, account assistance, application questions, and general support.

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Billing Support

billing@pulse-check.com

For subscription charges, invoices, cancellations, refunds, and payment questions.

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Privacy and Security

support@pulse-check.com

For privacy concerns, suspicious activity, security questions, or account access issues.

SEND A MESSAGE

Contact Pulse Check Support

Complete the form below. Your email application will open with the information already prepared.

COMMON QUESTIONS

Quick Help

Check-In Not Saving

Confirm you are signed in and have an active internet connection, then try the check-in button again.

Reminder Did Not Arrive

Review your reminder time, timezone, notification settings, and quiet hours on the Settings page.

Emergency Contact Not Alerted

Confirm the contact is enabled and that the correct email address or phone number was entered.

Unable to Sign In

Confirm you are using the same email address used during registration and check your password carefully.

Open Settings

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Support Response

Support requests are reviewed as soon as possible. Include your account email and a clear description of the problem so we can assist you efficiently.

support@pulse-check.com

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Emergency Notice

Pulse Check is not an emergency response service. For an immediate medical, safety, or life-threatening emergency, contact local emergency services.